Frequently Asked Questions
What is Philipatha?
Philipatha is a hardware wallet and digital asset security platform operated by Vault Secure LLC. We manufacture cold-storage devices for self-custody of bitcoin and supported cryptocurrencies.
Does Philipatha store my crypto?
No. We do not custody funds or hold private keys. Your assets remain on-chain under keys generated and stored on your Philipatha device.
Who operates Philipatha.com?
Philipatha.com is owned and operated by Vault Secure LLC, registered at 1209 North Orange Street, Wilmington, DE 19801, USA.
How long does setup take?
Most users complete initial device setup and backup within 15–20 minutes following our included guide. Support is available if you need assistance.
Is Philipatha investment advice?
No. Philipatha provides hardware and security tools only. We do not offer financial, tax, or investment advice. Cryptocurrency involves significant risk.
How do I contact support?
Email info@philipatha.com or call +1 (302) 724-9044, or use our contact form.